Maksuturva Group Ltd (maksuturva.fi) is Finland’s most comprehensive Payment Service Provider producing intelligent online payment services. In addition to a wide variety of payment methods and settlement models, these services can also include Satisfaction Guarantee tools that enable cost-efficient management of customer returns and refunds according to the requirements of the new EU-directive. Maksuturva is also an official partner of the Federation of Finnish Commerce in ecommerce training, and the company’s actions are regulated by the Finnish Financial Supervisory Authority.
Satisfaction Guarantee tools enable an easy and cost-efficient way of managing the customer returns and money refunds. By using it you will meet the requirements of the new EU-directive and offer high-quality after-sales customer service. These tools have won the prize of the Security Solution of the Year at Retail Awards 2013, because they bring the feeling of security in online shopping.